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ANALYSIS of Services
Service analysis program aims to identify market conditions that are tailored to the company's capabilities. Every service provided by Multikompetensi always tries to adapt to market needs.Currently, the determination of the market is largely depending on the need for the service itself.The basis of the existence of the organization is the product (goods or services) that is presented to the public.
The manufacture of goods or services must always be adapted to the needs and desires of the ever-changing market, the market must always be the focus of attention in every operation activity. For this reason, the Company's ability to continuously find new products to be designed, developed and marketed is required.
New products, can be new products to the world, new product lines, additions to existing product lines, revisions to existing products, relocations and cost reductions.
Therefore the product life cycle, based on the knowledge development is divided into four stages, as exemplified:
the introduction stage, the growth stage, the maturity stage and the Decline stage.
The steps in product development consist of product selection, initial design, prototype construction, testing and final design. In designing services, management must carefully read customer expectations.
The key to product service design is to precisely define the goods that are bound in the service . An appropriate mixture of the three components must be delivered. But it is not enough to define the characteristics of goods and services in general/broad terms, standards must also be determined.
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